Insurance

Insurance

Insurance

In collaboration with stakeholders, I spearheaded a UX initiative to streamline the insurance claims submission process.

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Portfolio

Portfolio

Portfolio

A group of people sitting at computers in a room
A group of people sitting at computers in a room
A group of people sitting at computers in a room

Leading User Experience to Modernise a Health Tech Platform at Scale

Leading User Experience to Modernise a Health Tech Platform at Scale

Leading User Experience to Modernise a Health Tech Platform at Scale

Directed the user experience vision and execution across platform-wide initiatives and product portfolios, influencing enterprise strategy, aligning cross-functional teams, and ensuring that design decisions delivered measurable business and customer outcomes.

Directed the user experience vision and execution across platform-wide initiatives and product portfolios, influencing enterprise strategy, aligning cross-functional teams, and ensuring that design decisions delivered measurable business and customer outcomes.

a couple of women sitting next to each other on a couch
a couple of women sitting next to each other on a couch
a couple of women sitting next to each other on a couch

Embedding CoPilot Agents into Product Delivery

Embedding CoPilot Agents into Product Delivery

Embedding CoPilot Agents into Product Delivery

A practical pilot that reduced drafting time, improved documentation quality, and accelerated alignment across product, UX, and engineering teams.

A practical pilot that reduced drafting time, improved documentation quality, and accelerated alignment across product, UX, and engineering teams.

Enhancing Interoperability and Data Exchange in NHS: A Blockchain Integration Case Study

Enhancing Interoperability and Data Exchange in NHS: A Blockchain Integration Case Study

Enhancing Interoperability and Data Exchange in NHS: A Blockchain Integration Case Study

Led a Product, UX, Research, and Service design team to design and build a revolutionary block-chain based web app to boost interoperability in healthcare ecosystem.

Led a Product, UX, Research, and Service design team to design and build a revolutionary block-chain based web app to boost interoperability in healthcare ecosystem.

Redesigning buyer-seller interactions to improve user experience and business performance

Redesigning buyer-seller interactions to improve user experience and business performance

Redesigning buyer-seller interactions to improve user experience and business performance

Embarked on a transformation journey to redesign buyer-seller interactions to enhance user experience, streamline transactions, and drive business performance through data-driven insights and platform optimisation.

Embarked on a transformation journey to redesign buyer-seller interactions to enhance user experience, streamline transactions, and drive business performance through data-driven insights and platform optimisation.

Streamlining an Insurance Claims Process

Streamlining an Insurance Claims Process

Streamlining an Insurance Claims Process

Led the streamlining of an insurance claims process, optimising workflows, reducing processing time, and enhancing customer experience through automation and data-driven decision-making.

Led the streamlining of an insurance claims process, optimising workflows, reducing processing time, and enhancing customer experience through automation and data-driven decision-making.

Reimagining Banking Processes to improve User Experience

Reimagining Banking Processes to improve User Experience

Reimagining Banking Processes to improve User Experience


Led a project with a multidisciplinary team in reimagining the entire business process of marketing, financial, treasury teams, and the digital banking experience.


Led a project with a multidisciplinary team in reimagining the entire business process of marketing, financial, treasury teams, and the digital banking experience.

Leading a transformation initiative to enhance the web application and mobile app of a fintech business

Leading a transformation initiative to enhance the web application and mobile app of a fintech business

Leading a transformation initiative to enhance the web application and mobile app of a fintech business

Spearheaded a transformation initiative to enhance the web and mobile experience of a fintech platform, improving user engagement, streamlining transactions, and driving adoption through strategic product enhancements and cross-functional collaboration.

Spearheaded a transformation initiative to enhance the web and mobile experience of a fintech platform, improving user engagement, streamlining transactions, and driving adoption through strategic product enhancements and cross-functional collaboration.

Improving online property search and portfolio experience

Improving online property search and portfolio experience

Improving online property search and portfolio experience

Led a cross-functional team to enhance the online property search and portfolio experience, driving engagement and conversion through data-driven insights and strategic product improvements.

Led a cross-functional team to enhance the online property search and portfolio experience, driving engagement and conversion through data-driven insights and strategic product improvements.

Reviews

Reviews

“Taiwo's deep understanding of UX processes, Product management, Agile processes, and her ability to implement them effectively make her an invaluable asset to any project”

“Taiwo's deep understanding of UX processes, Product management, Agile processes, and her ability to implement them effectively make her an invaluable asset to any project”

Head of Product Management

Digital Innovation Department